If I have a moderator that logs in on the front end and sees there is someone who needs to be approved, how do they view the person's application? When I click on the person's name, an error message comes up.
If I have a moderator that logs in on the front end and sees there is someone who needs to be approved, how do they view the person's application? When I click on the person's name, an error message comes up.
I want the moderator to be able to log in on the front end and look at the person's application before they approve them but they can't view the application because the user is not approved.
You can't view a users profile until the user is confirmed, approved, and not blocked. Their registration is incomplete. This doesn't apply to CB Moderators though and they should be able to see the users profile fine assuming the user logged in is actually a CB Moderator. Ensure their (the viewing user, your moderator) usergroup is within your CB Moderator view access level as configured in CB > Configuration > Moderation.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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It's working perfectly fine in my tests. As long as the viewing user is within the moderator view access level they should see that message with the users profile directly below it. I'm not sure what to suggest beyond checking your users usergroups and ensuring the moderator view access level is configured correctly.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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Read our Documentation
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Search the forums CB links:
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Localization
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CB Quickstart
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Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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