Hello,
I need a quick refresher on the plan renew settings.
Our plans are by calendar year (expiring December 31) and I want an existing user to be able to renew September 1 for the following calendar year. Do I change the "renewable in advance by" to 4 months? Right now it is 2 months and I can't remember why I did that.
I think it might have something to do with the bonus months. I want NEW users to be able to sign up November 1 but have their plan valid until the end of the following year. So 2 months makes sense. But I can't figure out why I made the renewable in advance months and bonus months the same # of months. Does the bonus months setting affect existing users? Or new users only?