front end dead after joomla 3.6.4 update

ksaltman
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8 years 2 months ago #287368 by ksaltman

front end dead after joomla 3.6.4 update was created by ksaltman

I just completed the Joomla 3.6.4 security update and now my site is completely blank. It doesn't even show the Down For Maintenance page.

Any idea what the best way is to debug this?

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krileon
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8 years 2 months ago #287369 by krileon

Replied by krileon on topic front end dead after joomla 3.6.4 update

If you can get to backend then enable debug mode and maximum error reporting in Joomla global configuration to expose errors on frontend.

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cliffvt
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8 years 2 months ago - 8 years 2 months ago #287376 by cliffvt

Replied by cliffvt on topic front end dead after joomla 3.6.4 update

I have the same issue! Back end fine, fronmt end blank with this URL in the URL bar: http://......../index.php?option=com_comprofiler&task=pluginclass&plugin=cbpaidsubscriptions&do=autopayments&key=d41d8cd98f00b204e9800998ecf8427e&format=raw

Browser message says:
The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

Debugging does not help

Last edit: 8 years 2 months ago by cliffvt.

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cliffvt
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8 years 2 months ago - 8 years 2 months ago #287377 by cliffvt

Replied by cliffvt on topic front end dead after joomla 3.6.4 update

OK this is weird.

Until before the Joomla 3.6.4 upgrade, I had a CB Paid Subscriptions cron task that ran with the following code in a cron.php file in my root, which worked fine for auto payments:

Code:

<?php
header("Location:  	http://mysite.co.uk/index.php?option=com_comprofiler&task=pluginclass&plugin=cbpaidsubscriptions&do=autopayments&key=d41d8cd98f00b204e9800998ecf8427e&format=raw");
return;
?>

After the Joomla upgrade this breaks the site with the message you saw earlier.

I now commented out the header line and the site loads fine...

Any ideas why that would be suddenly only on 3.6.4?

The exact debug error message was "Warning: Cannot modify header information - headers already sent by (output started at /home/......../public_html/plugins/system/contentstats/contentstats.php:38) in /home/......../public_html/cron.php on line 3"

Last edit: 8 years 2 months ago by cliffvt.

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krileon
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8 years 2 months ago #287393 by krileon

Replied by krileon on topic front end dead after joomla 3.6.4 update

Change your "return;" to "exit();" and see if issue persists. Why is this needed though? You should be able to make a CRON to the actual URL it self? Also ensure the URL hasn't changed within CBSubs > Settings > Global.

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cliffvt
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8 years 2 months ago #287397 by cliffvt

Replied by cliffvt on topic front end dead after joomla 3.6.4 update

Thanks - the exit(): doesnt work either.

I did this about 4 years ago becuase the cron task requires a user login and couldn't be run from the cPanel cron area and its been working just fine for so long. The Joomla upgrade messed it up. Anyway, it seems the contenstats plugin is reposnible as it was not designed for Joomla 3.6.4 so I will be deprecating that shortly. IN the meantime I can run the URL manually

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