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GroupJive group message not sending email

  • Pachat
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7 years 11 months ago #287951 by Pachat
Hi,

I set in the backend Group Message to be sent by email.
But no email are ever received.

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  • krileon
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7 years 11 months ago #287961 by krileon
Replied by krileon on topic GroupJive group message not sending email
Your host may not allow outbound emails from domains other than your own. Set "From Name" and "From Email Address" as needed within GJ > Configuration > Notifications > General to send from the same domain your site is on then retest.


Kyle (Krileon)
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  • Pachat
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7 years 11 months ago #288059 by Pachat
Replied by Pachat on topic GroupJive group message not sending email
Thank you for your answer about the Message

So I did. But still no messages

Curious as the Post messages from the Wall are sent correctly (new post to the Owner)

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  • krileon
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7 years 11 months ago #288075 by krileon
Replied by krileon on topic GroupJive group message not sending email
The Wall isn't group message. That doesn't send an email unless the owner has enabled the notification to do so. Group Message is a feature the owner can utilize to mass-message everyone in the group.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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