On 2 sites where we have installed CB and CB Subs, after the user goes through the registration and subscription process, they get the "Sign Up Complete" message on-screen, with the note to watch their email.
However, above that were are getting an Error notice:
The User <usernameaddress> is not enabled
I have had no success in trying to figure out why this is being displayed.
Can you give any ideas about why we are getting this error?
Last edit: 8 years 1 month ago by krileon. Reason: Added [SOLVED] tag to subject
That's an error being thrown by AcyMailing. I'm guessing they're being auto subscribed to a newsletter, which is then trying to send to them while their account is still disabled. More specifically it's the AcyMailing language string SEND_ERROR_APPROVED.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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Sorry to bother you about an AcyMailing error.
[BTW ... for any others with this issue - we fixed this by moving our 'welcome' email messages in AcyMailing into a campaign that sends 10 min. after registration.]