Auto Actions - has something changed? Not firing any more

Hi,

my Auto Actions are not working any more as expected. Did something change? It has worked until recently, like until a few weeks ago.

I got the version from Jan 3 installed, it seems to me it has worked before that version. This fits with my user database and update records.

I have plenty of auto actions that fire on
onCPayUserStateChange
. They are supposed to set and unset various usergroups when a user subscription is paid or expires.
They all have conditions like
[{"field":"[var2]","operator":"1","value":"A","translate":"1"},{"field":"[var3]","operator":"0","value":"1","translate":"1"}]
Which checks wether a plan is active or not.
The action then is like this
{"usergroup":[{"mode":"remove","parent":"0","title":"","add":"1","groups":"32"}]}
Which sets or unsets a user group.

Now, this used to work fine for the past few years, but I just noticed today that not all the actions fire. Only some of them.

My problem is, I do not understand why. I was wondering if someone could have a look or advice...

Enable debug mode and maximum error reporting in Joomla global configuration. Next under Parameters of your auto action enable Debug. This will output any debug errors if the action failed. So for example if the condition fails it'll output that it did and what it tried to condition against.

If your plan is a free lifetime plan then be sure to enable subscriptions for free lifetime plans within CBSubs > Settings > Global.

The changes made in CB Auto Actions for the January 3rd release were to the auto action that fires other auto actions. It was to ensure the auto actions it's firing are published. Before that in December some changes were made to fix the usergroup action not properly building the group ids array.

Note if you chain multiple actions that modify the user 1 after another you may need to enable Reload User under the Parameters tab of your action so it can be aware of the previous actions changes.

Is it possible to downgrade autoactions so I can verify it was working with an older version?

Hm, I downgraded on my test side to plug_cbautoactions_6.3.5+build.2016.09.02.04.28.03.7c5a13bc1
It still works fine with that version. I upgrade now one by one.

What actions specifically are giving you issues? Just the change of usergroups? Does enabling Reload User solve your issue? Downgrading is not recommended; please be sure to have a backup before doing so.

Yes, working on my offline site.
The version from 20 Nov 2016 still works fine.