CB Subscription Graphs

wbuk
OFFLINE
Posts: 116
Thanks: 8
Karma: 1

7 years 5 months ago #295958 by wbuk

CB Subscription Graphs was created by wbuk

I am having a problem with the CB Subscription Graphs.

When we have payments that show:- First payment one price followed by 12 payments at another price, it is only showing when the first payment is made not the follow up ones.

World Pay have tested and report that CB is getting the return message correctly. When I go into the properties of CB I can see the payments listed but the graph does not show them.

Web Buster UK Ltd

Please Log in or Create an account to join the conversation.

krileon
ONLINE
Posts: 48681
Thanks: 8313
Karma: 1446

7 years 5 months ago #295981 by krileon

Replied by krileon on topic CB Subscription Graphs

The payments are received and the subscription is paid correctly? You can see the payment within CBSubs > Payments? If so then there's likely just a cosmetic issue with the graph shown on the CBSubs control panel.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

Moderators: beat, nant, krileon