We have a promotion that is automatically applied when the user signs up for 2 specific subscriptions - Subscription YMA-HSMS and Subscription FF.
We also have a coupon code that users can apply if they purchase one of those subscriptions individually (Subscription FF Code: FF-GENZ).
I have a test account where I've purchased many different combinations, but have used the Cancel link (at bottom of the payment screen) to just cancel the subscription before paying.
I just tried to purchase a subscription for Subscription FF and use the coupon code FF-GENZ. However, I got a notice:
Coupon code FF-GENZ is not applicable. Promotion does not apply to this item. Promotion does not apply because another exclusive promotion (id 139) of same priority is already applied.
It appears that somehow CB is 'remembering' the previous subscription/s that used that code.
Both subscriptions are set to unlimited number of uses.
Does the cancel link not cancel out the applied coupons/discounts?
Not sure what else might be causing this.