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[#6817] Promotion "from to" specific time will not be saved

7 years 2 weeks ago - 7 years 2 weeks ago #297928 by MichaelKleeberg
If I select a date and a time for the promotion validity, after save the time switched to 2 am.

Thanks for your replay and support.
Last edit: 7 years 2 weeks ago by krileon. Reason: Added [#6817] tag to subject

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7 years 2 weeks ago - 7 years 2 weeks ago #297935 by krileon
There is no start and stop time. Those parameters just have the wrong XML usage and isn't properly removing time selection. You can safely ignore the time selection.


Kyle (Krileon)
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Last edit: 7 years 2 weeks ago by krileon.

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7 years 2 weeks ago #297940 by MichaelKleeberg
Replied by MichaelKleeberg on topic Promotion "from to" specific time will not be saved
Hi Kyle,
but I need a time definition. It is a worst case, to send an automatical email 2 hours before the Promotion ends, and this email receive the prospekt at midnight! Do it is so difficult to program this?
Thanks for your replay

Michael

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7 years 2 weeks ago #297942 by krileon
It doesn't store or check against time. The time being selectable is simply a bug with its edit display code. Don't understand your issue regarding email. Promotions can't send emails and CBSubs Mailer can't condition off the start/end date of a promotion so there is no automation for that. If you want the promotion to end at midnight then set the end date to the following day as the time is always 00:00:00.


Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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7 years 2 weeks ago #297965 by MichaelKleeberg
Replied by MichaelKleeberg on topic Promotion "from to" specific time will not be saved
Hi Kyle, for explanation. I have plan A for 199 € and some promotions.
Promotion 1 from 01.10.2017 bis 05.10.2017 11:59 (Discount 100 €)
Promotion 2 from 05.10.2017 12:00 bis 06.10.2017 11:59 (Discount 80 €)
Promotion 3 from 06.10.2017 12:00 bis 07.10.2017 11:59 (Discount 60 €)
Promotion 4 from 07.10.2017 12:00 bis 08.10.2017 11:59 (Discount 40 €)
Promotion 5 from 08.10.2017 12:00 bis 09.10.2017 11:59 (Discount 20 €)

This scenario is very successful for product launch. If the price goes up, then I send an email 2 hours ago. This has no effect, if the promotion change at midnight. Maybe there are other opportunities, which realise this?

Michael

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7 years 2 weeks ago #297966 by krileon
Again, time does nothing for promotions Start and End dates. It's not stored in the database and not checked against. It is a display error in promotion edit. Only the date matters. For example if you want a promotion to last 1 day you'd have the below.

Start: 01-01-2017
End: 01-02-2017

The above would only be active for January 1st.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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