[SOLVED] CB Connect - Redirects to a 404 message

webtechplus
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8 years 3 weeks ago - 8 years 2 weeks ago #298698 by webtechplus

[SOLVED] CB Connect - Redirects to a 404 message was created by webtechplus

Good morning, we are using CB Connect, version plug_cbconnect_7.1.0+2017.10.17
All users are now getting a 404 error on redirect, i am downgrading to the previous version to get the site back online.
This has not been an issue before this weekend.

Thanks for support and feedback
We hope that we can assist you if you need and ask, all the best from the WTP Team

Last edit: 8 years 2 weeks ago by krileon. Reason: Added [SOLVED] tag to subject

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webtechplus
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8 years 3 weeks ago - 8 years 3 weeks ago #298699 by webtechplus

Replied by webtechplus on topic CB Connect - Redirects to a 404 message

We are currently running;

Joomla 3.8.1
PHP 7.1.11
CB 2.1.3
CB Connect plug_cbconnect_7.1.0+2017.10.17
Akeeba Admintools - 4.3.1

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Thanks for support and feedback
We hope that we can assist you if you need and ask, all the best from the WTP Team

Last edit: 8 years 3 weeks ago by webtechplus.

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webtechplus
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8 years 3 weeks ago #298705 by webtechplus

Replied by webtechplus on topic CB Connect - Redirects to a 404 message

We found an error in the .htaccess record, somehow this had reset itself back to the default setting that was blank without the exceptions required to run the CB Connect settings, this has now been corrected and this case can be closed.

Its a matter of searching through the hay stack for the needle causing the issues, why this happened this time i am not sure.

Thanks for support and feedback
We hope that we can assist you if you need and ask, all the best from the WTP Team

The following user(s) said Thank You: krileon

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