Unable to access backend after uninstalling UddeIM

wbuk
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7 years 1 month ago #299910 by wbuk

Unable to access backend after uninstalling UddeIM was created by wbuk

Hi, we were experiencing issues with UddeIM so I tried to uninstall it to reinstall ... bad mistake.

Now the frontend and backend of the site is inaccessible. The only error message is:

"pms.uddeim.profilelink: UddeIM main component not installed."

Would anyone know how to fix this? I can't even restore backup without having access to the backend.

Web Buster UK Ltd

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krileon
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7 years 1 month ago #299919 by krileon

Replied by krileon on topic Unable to access backend after uninstalling UddeIM

I guess you have the UddeIM profilelink CB plugin installed, but not the UddeIM extension it self. We're not the developers of UddeIM and suggest posting your issue to the below forums instead.

www.joomlapolis.com/forum/25-uddeim-plugin-and-component

You can delete the plugin folder for that plugin at the below location using FTP though and that should let you back in as it won't exist anymore to attempt to load.

/components/com_comprofiler/plugin/user

I don't know what that plugins folder name is exactly, but my guess is: pmsuddeimprofilelink

Kyle (Krileon)
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