The one mailer is sending emails twice.
We have several Mailers prompting members to renew, 35 days, 20 days and 5 days. Each mailer has identical settings other than the "days prior", each mailer has a similar heading containing the "days prior" (e.g. ATAA: Overdue Subscription Notice - 20 days ). The diplications defnitelt occur within the same mailer. Similar duplications are occurring in the other mailers but again for only around 20% of the batch. We can find nothing unusual about the members who are getting duplicated emails.
Regards, Robert