Good morning,
We have received complaints that the 'Email subscription' management on one of our sites is not accessible.
The way we are currently managing this is;
- Created a field and 'cb_emailnotifications' see the attached screen shot
When a user creates an account it is set to 'I DON'T Want Emails'
To modify this for existing accounts, and unsubscribe from emails the user MUST log into the website and change this setting, according to the ACMA the options are;
Mandatory unsubscribe facility by ACMA
www.acma.gov.au/Industry/Marketers/Anti-Spam/Ensuring-you-dont-spam/mandatory-unsubscribe-ability-ensuring-you-dont-spam-i-acma
Examples of unsubscribe facilities that are clearly worded and easy to use include:
Email—'Unsubscribe: if you no longer want to receive messages from us, simply reply to this email with the word "unsubscribe" in the subject line.'
Email—'If you no longer want to receive these messages, please click the "unsubscribe" button below.'
SMS—'Unsub: reply NO' or 'Unsub: (1800-number).’
This means that we really need to add a link into emails that allow a user to cancel their subscription, is there any way we can do this in Community Builder?
At this point we have not been able tio get this to work and it would be really good if we could get this working.
I have checked all the posts in here and most point at the method we are already using, but this does not meet the requirements needed.