[SOLVED] [#7179] Text substition into Payment form confirmation

krileon wrote: I've no idea what your issue is then. You're trying to use [PLAN_NAME] substitution somewhere it does not work. If it's in the basket item row then it's probably the "Payment item text" parameter under the Pricing tab of your plan. Try setting it back to its default value as follows.

[PREFIX_TEXT] [PLANS_TITLE]: [ITEM_NAME][VALIDITY_IF_NOT_AUTORECURRING] for [USERNAME]

It's exaclty this!
I've not touched nothing, and appear as you can see in my first post.

Reset all the basket row parameters as follows.

CBSubs > Settings > Display > Baskets
Payment basket item text: [ITEMS_ALIASES] for [USERNAME]

CBSubs > Plans > YOUR_PLAN > Pricing
Payment item text: [PREFIX_TEXT] [PLANS_TITLE]: [ITEM_NAME][VALIDITY_IF_NOT_AUTORECURRING] for [USERNAME]
Payment processor item text (short): [PREFIX_TEXT] [ITEM_ALIAS][VALIDITY_IF_NOT_AUTORECURRING]

Next cancel the basket and retry to see if issue persists.

Ok, now it works, thank you

Do you recall which of those parameters had [PLAN_NAME] supplied to it?

krileon wrote: Do you recall which of those parameters had [PLAN_NAME] supplied to it?

In the pricing subtab as you can see from the image

Ok, thank you. [PLAN_NAME] should work there as it's listed below as an available substitution. Have added a note for that parameter to be checked in regards to the bug ticket attached to this topic.