loadSomething::plan id 8 but no subscription id.

cpaschen
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6 years 4 months ago #306995 by cpaschen

loadSomething::plan id 8 but no subscription id. was created by cpaschen

In the History and Logs listing we're getting a lot of the following entries:

loadSomething::plan id 8 but no subscription id.

Can you explain what this error notice means? Secifically what is the 'loadSomething::plan id 8' telling me has happened?

This appears to be triggered when a front-end user tries to add one of our free subscriptions (plan8), without a paid one (but I'm not 100% sure of that)

I'm trying to track down exactly why this is being caused.

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krileon
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6 years 4 months ago #307001 by krileon

Replied by krileon on topic loadSomething::plan id 8 but no subscription id.

That error is thrown when a subscription is attempted to be loaded for a specific plan, but the subscription doesn't exist. That can happen for example when an IPN from the payment gateway comes through for a subscription that no longer exists.

This appears to be triggered when a front-end user tries to add one of our free subscriptions (plan8), without a paid one (but I'm not 100% sure of that)

Is your free plan a free lifetime plan? If so try enabling subscriptions for free lifetime plans within CBSubs > Settings > Global.

Kyle (Krileon)
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