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"urgent" configuration problem

  • krileon
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6 years 2 months ago #307967 by krileon
Replied by krileon on topic "urgent" configuration problem

this error comes out on the management panel

Both are warnings and won't cause a 500 error, but they shouldn't be thrown to begin with which suggests your server may not be configured correctly for a Joomla environment.

I get 500 internal server error when I click on community builder configuration

Please review your server error logs for any fatal errors around the time of your site. If unsure how please contact your host. It's looking like there is likely a server configuration problem.

Kyle (Krileon)
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  • kralgorem
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6 years 2 months ago - 6 years 2 months ago #307988 by kralgorem
Replied by kralgorem on topic "urgent" configuration problem
server error logs :
Code:
2018-10-17 12:26:36 Warning 10.6.176.33 mod_fcgid: stderr: PHP Warning: session_set_cookie_params(): Cannot change session cookie parameters when session is active in /var/www/vhosts/REMOVED/httpdocs/libraries/joomla/session/handler/joomla.php on line 151, referer: http://REMOVED/administrator/index.php?option=com_comprofiler&view=showconfig&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlcg%3D%3D Apache hatası 2018-10-17 12:26:36 Warning 10.6.176.33 mod_fcgid: stderr: PHP Warning: ini_set(): A session is active. You cannot change the session module's ini settings at this time in /var/www/vhosts/REMOVED/httpdocs/libraries/joomla/session/handler/joomla.php on line 48, referer: http://REMOVED/administrator/index.php?option=com_comprofiler&view=showconfig&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlcg%3D%3D Apache hatası 2018-10-17 12:26:36 Warning 10.6.176.33 mod_fcgid: stderr: PHP Warning: ini_set(): A session is active. You cannot change the session module's ini settings at this time in /var/www/vhosts/REMOVED/httpdocs/libraries/joomla/session/handler/joomla.php on line 48, referer: http://REMOVED/administrator/index.php?option=com_comprofiler&view=showconfig&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlcg%3D%3D Apache hatası 2018-10-17 12:26:36 Warning 10.6.176.33 mod_fcgid: stderr: PHP Warning: session_set_cookie_params(): Cannot change session cookie parameters when session is active in /var/www/vhosts/REMOVED/httpdocs/libraries/joomla/session/handler/joomla.php on line 151, referer: http://REMOVED/administrator/index.php?option=com_comprofiler&view=showconfig&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlcg%3D%3D Apache hatası 2018-10-17 12:26:36 Warning 10.6.176.33 mod_fcgid: stderr: PHP Warning: session_set_cookie_params(): Cannot change session cookie parameters when session is active in /var/www/vhosts/REMOVED/httpdocs/libraries/joomla/session/handler/joomla.php on line 151, referer: http://REMOVED/administrator/index.php?option=com_comprofiler&view=showconfig&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlcg%3D%3D Apache hatası 2018-10-17 12:27:56 Error 10.6.172.158 500 GET /administrator/index.php?option=com_comprofiler&view=showconfig&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlcg%3D%3D HTTP/1.0 http://REMOVED/administrator/index.php? Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 1.34 K Apache erişimi 2018-10-17 12:29:56 Access 10.6.172.158 303 GET /favicon.ico HTTP/1.0 http://REMOVED/administrator/index.php?option=com_comprofiler&view=showconfig&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlcg%3D%3D Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 611 Apache erişimi 2018-10-17 12:29:56 Error 10.6.172.158 503 GET /index.php HTTP/1.0 http://REMOVED/administrator/index.php?option=com_comprofiler&view=showconfig&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlcg%3D%3D Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36 3.33 K Apache erişimi 2018-10-17 12:29:56 Warning 10.6.172.158 mod_fcgid: read data timeout in 120 seconds, referer: http://REMOVED/administrator/index.php Apache hatası 2018-10-17 12:29:56 Warning 10.6.172.158 mod_fcgid: read data timeout in 120 seconds, referer: http://REMOVED/administrator/index.php Apache hatası 2018-10-17 12:29:56 Error 10.6.172.158 End of script output before headers: index.php, referer: http://REMOVED/administrator/index.php Apache hatası 2018-10-17 12:29:56 Error 10.6.172.158 End of script output before headers: index.php, referer: http://REMOVED/administrator/index.php Apache hatası 2018-10-17 12:29:56 Warning 10.6.172.158 mod_fcgid: stderr: PHP Warning: ini_set(): A session is active. You cannot change the session module's ini settings at this time in /var/www/vhosts/REMOVED/httpdocs/libraries/joomla/session/handler/joomla.php on line 48, referer: http://REMOVED/administrator/index.php?option=com_comprofiler&view=showconfig&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlcg%3D%3D Apache hatası 2018-10-17 12:29:56 Warning 10.6.172.158 mod_fcgid: stderr: PHP Warning: ini_set(): A session is active. You cannot change the session module's ini settings at this time in /var/www/vhosts/REMOVED/httpdocs/libraries/joomla/session/handler/joomla.php on line 48, referer: http://REMOVED/administrator/index.php?option=com_comprofiler&view=showconfig&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlcg%3D%3D Apache hatası 2018-10-17 12:29:56 Warning 10.6.172.158 mod_fcgid: stderr: PHP Warning: session_set_cookie_params(): Cannot change session cookie parameters when session is active in /var/www/vhosts/REMOVED/httpdocs/libraries/joomla/session/handler/joomla.php on line 151, referer: http://REMOVED/administrator/index.php?option=com_comprofiler&view=showconfig&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlcg%3D%3D Apache hatası 2018-10-17 12:29:56 Warning 10.6.172.158 mod_fcgid: stderr: PHP Warning: session_set_cookie_params(): Cannot change session cookie parameters when session is active in /var/www/vhosts/REMOVED/httpdocs/libraries/joomla/session/handler/joomla.php on line 151, referer: http://REMOVED/administrator/index.php?option=com_comprofiler&view=showconfig&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlcg%3D%3D Apache hatası 2018-10-17 12:29:56 Error 10.6.172.158 21490#0: *17505907 upstream timed out (110: Connection timed out) while reading response header from upstream nginx hatası 2018-10-17 12:29:57 Warning 10.6.172.158 mod_fcgid: stderr: PHP Warning: ini_set(): A session is active. You cannot change the session module's ini settings at this time in /var/www/vhosts/REMOVED/httpdocs/libraries/joomla/session/handler/joomla.php on line 48, referer: http://REMOVED/administrator/index.php?option=com_comprofiler&view=showconfig&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlcg%3D%3D Apache hatası 2018-10-17 12:29:57 Warning 10.6.172.158 mod_fcgid: stderr: PHP Warning: ini_set(): A session is active. You cannot change the session module's ini settings at this time in /var/www/vhosts/REMOVED/httpdocs/libraries/joomla/session/handler/joomla.php on line 48, referer: http://REMOVED/administrator/index.php?option=com_comprofiler&view=showconfig&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlcg%3D%3D Apache hatası 2018-10-17 12:29:57 Warning 10.6.172.158 mod_fcgid: stderr: PHP Warning: session_set_cookie_params(): Cannot change session cookie parameters when session is active in /var/www/vhosts/REMOVED/httpdocs/libraries/joomla/session/handler/joomla.php on line 151, referer: http://REMOVED/administrator/index.php?option=com_comprofiler&view=showconfig&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlcg%3D%3D Apache hatası 2018-10-17 12:29:57 Warning 10.6.172.158 mod_fcgid: stderr: PHP Warning: session_set_cookie_params(): Cannot change session cookie parameters when session is active in /var/www/vhosts/REMOVED/httpdocs/libraries/joomla/session/handler/joomla.php on line 151, referer: http://REMOVED/administrator/index.php?option=com_comprofiler&view=showconfig&cbprevstate=b3B0aW9uPWNvbV9jb21wcm9maWxlcg%3D%3D
Last edit: 6 years 2 months ago by krileon. Reason: removed domain

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  • krileon
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6 years 2 months ago - 6 years 2 months ago #307989 by krileon
Replied by krileon on topic "urgent" configuration problem
Looks like it's a bug in Joomla it self. All of your warnings are coming from Joomlas session API. Below appears to confirm it's a bug as it's exactly what you're experiencing.

github.com/joomla/joomla-cms/pull/21260

The bug seams to be due to a PHP session starting before Joomla can establish it, but CB doesn't start sessions and when it does it just calls Joomlas API to do so and there's no reason for CB to do this at configuration.

As for being unable to reach configuration all I'm seeing in your logs is a timeout, which appears to be a server configuration problem or due to the above bug. Recommend contacting your host as you appear to be on nginx which is having an upstream timeout and need to consult additional logs for what exactly is timing out. Check out similar issues below.

www.google.com/search?q=upstream+timed+out+(110:+Connection+timed+out)+while+reading+response+header+from+upstream+nginx+site:stackoverflow.com

I can try taking a look if you PM backend super administrator credentials but it's unlikely I'll be able to do anything about it as it appears to be entirely server related.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 6 years 2 months ago by krileon.

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  • kralgorem
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6 years 2 months ago #307991 by kralgorem
Replied by kralgorem on topic "urgent" configuration problem
This message contains confidential information

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6 years 2 months ago - 6 years 2 months ago #308030 by kralgorem
Replied by kralgorem on topic "urgent" configuration problem
Problem Community Builder firewall of the hang out. If you declare the ip will add to the list of allowed ropes so the problem will be solved
Last edit: 6 years 2 months ago by kralgorem.

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  • krileon
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6 years 2 months ago #308037 by krileon
Replied by krileon on topic "urgent" configuration problem
Sorry, I don't understand. Community Builder firewall? There is no firewall in CB. You mean your servers security? Regardless of your servers security it shouldn't cause the page to error as it's probably just blocking the version check. You should be able to see the IP address being blocked at time of access. If you still need it directly please use our contact us form below to request it.

www.joomlapolis.com/contact-us

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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