Please Log in or Create an account to join the conversation.
Transactions have never stalled in my tests. They've always been nearly instant. I don't know what to suggest. Once Stripe processes the payment details into a token the token is set as part of the form and the form is submitted. The token is then used to pay. Press F12 to open your browsers developer console then click the Console tab to see if any errors are happening. The token exchange is entirely JS driven. If you've some bad JS on your site erroring it could break the Stripe JS.When completing the transaction, entering details and clicking pay, a little circle pops up to indicate processing, but it stops after a second or so (displayed, but not rotating). The transactions are taking a few seconds and I am worried about someone thinking that the page has locked up or transaction stalled and doing something silly like trying again or walking away!
Ensure Stripe is published in CB > Plugin Management. It only shows that if its CB plugin isn't published.The integration plugin 'Stripe' is installed but not published.
Please Log in or Create an account to join the conversation.
Please Log in or Create an account to join the conversation.
Please Log in or Create an account to join the conversation.