Dealing with aged accounts

Is there a general procedure for dealing with CB users who've not logged in for a long time (like 1 year)?

There's a Joomla module called RegReminder I could use, but if CB has something already built-in, it makes sense to use it.

Thanks

Brian

Dealing with them how? Deleting them? Emailing them? You'll need to be more specific.

Well that was kind of what I was asking. What do other people do? This must be a common problem. :S

One of the sites I run and administer has over 3000 registered users, but only about 25 have actually logged in recently, and the assumption is the rest have lost interest or forgotten they had ever registered. There may be GDPR implications of keeping dormant forum accounts enabled.

So, the obvious solution is to send an email to any registered user who hasn't logged-in for a specifiable time (eg 1 year) and capture any bounces and make the users inactive if the emails bounce. Then after a further configurable time, eg a month, make inactive anyone who still hasn't logged back in after their previous reminder or replied to an email

Since Community Builder doesn't appear to have a solution natively, I'll just use the Joomla add-on RegReminder.

Thanks

Brian

You can filter CB > User Management by last visit date then delete them or email them using Mass Mailer button. There's no automated user deletion in CB and we've no plans to ever implement it as it's just too dangerous of a feature to have (e.g. the support nightmare of someone accidentally purging their entire userbase would not be good).

As for email reminder CBSubs Mailer can condition off of last visit date as well by configuring a mailer to have "Relative to this date of the plans below" set to "Member's Last Online Date", which could be used to automated reminders. Beyond that the only other way to have such a reminder email would be CB Auto Actions and its Internal Users trigger which loops your entire userbase through the auto action.