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cannot login from some mobile devices, specially iOS

  • sorozco
  • sorozco
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5 years 2 months ago #314694 by sorozco
cannot login from some mobile devices, specially iOS was created by sorozco
Hello, is there any problem or incompatibility with the login from mobile devices? Specially from iOS. We recently updated from CBSubs 3/Joomla 1.5 to the most recent versions, and many customers cannot login from their devices. There is no error message when they click the login button, just the login window without data, and no access to their accounts.

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  • krileon
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5 years 2 months ago #314706 by krileon
Replied by krileon on topic cannot login from some mobile devices, specially iOS
Login is not device specific. It's just a plain HTML form that submits to the login endpoint. What do you mean login window without data? It's possible your Joomla template could be causing some sort of conflict; try switching to default Joomla protostar template and see if you can login fine from your mobile device.

Kyle (Krileon)
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