Unable to update plugins with Site Key

the Install from Web Site Keys aren't working for me...

I've added a Site Key, by clicking on the button in Configuration > Integrations, and creating the key.
I've copied the key and pasted it into the "Install from Web Site Key" text box, and saved the configuration.
When I go to Install & Update Plugins, the Install from Web tab is empty, and the message I am seeing at the right of the window is "Install from Web cache will refresh ." There isn't a time showing for when the update will occur. If I click on the Refresh Now button the screen cycles through a refreshg, as if it is looking for updates, but still is blank.

If I remove the site key, and save the configuration, when I go to Install & Update Plugins, the Install from Web tab is populated, but even if I am logged in to Joomlapolis in another window, I am seeing the following error message when I try to install the updates.

Error
Download Update All - Upload Failed
Unrecoverable error "PCLZIP_ERR_BAD_FORMAT (-10)"
Failed to save Install CB Plugin because: Installation error


This is happening on any of the sites I use Community Builder on. All sites are hosted on SiteGround.

Any ideas on what is happening?

Peter

Update only CB (you may need to do this manually from our downloads page) instead of using Update All then refresh the install from web. If you were on a build release when this was first implemented it had a bug where the access token to authorize your download was missing. There was also another bug fixed yesterday that fixes a conflict between Guzzle 6 and our version Guzzle 4 that causes downloads to fail if your install is loading Guzzle 6 from something else installed.

Thanks krileon,
I had downloaded and updated CB yesterday, which didn't fix the issue, but installing 2.4.5+build.2020.07.14.01.09.48.ba8ad3030 this morning has resolved it for me.
Peter

Ok, sounds like your issue was a Guzzle conflict then. That shouldn't be a problem anymore now. Thank you for confirming. Please let us know if you should have any further issues with Install from Web.