CBSubs substitutions works in some emails and not others

boyjahq
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3 years 6 months ago #325371 by boyjahq

Replied by boyjahq on topic CBSubs substitutions works in some emails and not others

Expirations are triggered however it is that CBSubs triggers it. Right now it is triggered by someone accessing the CBSubs page ini admin backend. When we go live it will be a CRON job. We have nothing custom in the system regarding expirations. cbpaidsubsbot is published and Access is set to Public

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krileon
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3 years 6 months ago #325382 by krileon

Replied by krileon on topic CBSubs substitutions works in some emails and not others

Strange, I'm not sure what to suggest. I've retested each of the emails under the presentation tab as Text and as HTML and it seams to be working completely fine there. I've checked the code and I don't see a reason the content plugin wouldn't work there.

Within Extensions > Plugins filter by "system" plugins then sort by "Ordering ascending". This gives you the current load order for system plugins. Next move cbsubsbot to the very top so it loads first as sometimes it's a conflict with another plugin that causes issues.

Try a simple usage like the following and see if it works.

Code:

[cbsubs:if plan="3" status="A"]TEST[/cbsubs:if]

Kyle (Krileon)
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