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[SOLVED] Unable to edit User details from Administration screen

2 years 9 months ago - 2 years 8 months ago #327803 by OEVAtechnology
Hello,

When I am trying to amend a Users details or change ACL Group and click on save, I am re-directed to the main Admin screen and the User details are not updated.

If the User logs in on the front-end, they can edit and their details successfully.

This is either another 3rd party plugin conflict or there is a uncompleted mandatory field that is not appearing in the User edit screen which is preventing the details from being saved.

I would appreciate it you could have a look point me in the right direction.
Last edit: 2 years 8 months ago by OEVAtechnology. Reason: Issue resolved.

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  • krileon
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2 years 9 months ago #327813 by krileon
Are you rendering something in backend profile edit that doesn't belong there? Such as a Custom HTML field with invalid HTML? or a field that contains another form? That's typically why the save fails as the form is broken. Since frontend edit works it'd be entirely due to something only available in backend.


Kyle (Krileon)
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2 years 8 months ago #328166 by OEVAtechnology
Replied by OEVAtechnology on topic Unable to edit User details from Administration screen
Thank you for pointing me in the right direction.

I found an unpublished field - Custom HTML - that had some HTML code in it. Once I removed it I can edit the records again.
The following user(s) said Thank You: krileon

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