New joomla users

Hello

It may be a simple solution but I cannot see it :

- we use CB for all users management and have set as recommended : do not allow joomla registration
- we use a new component RS Tickets pro for ticket management which allow not registered users to post a ticket and automatically create a new joomla user with name and password.

At this stage, the joomla user is created, it's linked with a new profile in acymailing, but it does not sync with CB and so does not receive the email with credentials, nor can it access all CB area.

What did I miss to have the new joomla user be synced with CB ?
Plugin Cb core redirect is activated and all is enabled.

We don't have automatic user synchronization. Your extension is directly calling Joomla API to create a new user. That would need to be changed to call CB API. If there's a Joomla event in RS Tickets Pro just before that happens you might be able to override that behavior using CB Auto Actions, but you'd need to contact them about that.

This is what RS Joomla team is doing :

We've however just included 2 more triggers for this since you're saying this needs specific RSTickets!Pro triggers (which shouldn't normally matter as your third party product could had used these Joomla! triggers and then further modify that else they may need in the database).

Nevertheless, you'll need to download RSTickets!Pro once again from our website and install it over your current one (this acts as an update and will include 2 new extra triggers; we haven't officially released a new version for this since we're still working on the next one) - note that if you've made source code to RSTickets!Pro, such changes will be lost.

After the manual update, the component will include these 2 triggers:

$app->triggerEvent('onRsticketsproBeforeCreateUser', array($user));

$app->triggerEvent('onRsticketsproAfterCreateUser', array($user));


Within your third party plugin where the user is being manipulated, you could use these as (examples):

public function onRsticketsproBeforeCreateUser($user)
{
//overriding the name property before creating the user:
$user->set('name', 'Jean');
}


public function onRsticketsproAfterCreateUser($user)
{
//after the user is created, this dumps the user's data within the respective pointed out file:
file_put_contents(JPATH_SITE . '/user.txt', print_r($user, true));
}


For example, data user dump:

Joomla\CMS\User\User Object
(
[isRoot:protected] =>
[id] => 96
[name] => Jean
[username] => nuexist

Now, how can I set up an autoaction from this to sync joomla users and CB users ?

You can act on onRsticketsproBeforeCreateUser and onRsticketsproAfterCreateUser in CB Auto Actions by prefixing it with joomla_. So in CB Auto Actions you'd have the following.

Global
Triggers: joomla_onRsticketsproAfterCreateUser
Type: Code
User: Automatic
Access: Everybody
Action
Method: PHP
Code:
I believe that should work. It should load the existing Joomla user into a CB user, store them so they exist in CB, then run normal registration activation process (confirmation email, etc..), followed by the normal registration trigger for integrations.

We'll eventually have an automatic synchronization process for when a user is created outside of CB, but currently we do not so it requires something like this.

I have an error

then I added
but still no sync...

I guess that as I'm adding a new external user, shouldn't I use something else for User ?
For instance a php code to retrieve the new user added by their function createUser ?

Retry with my edited code above. It includes the namespace.