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Admin Menues for CB and CBSubs disappeared after change of PHP version

1 year 9 months ago #332417 by erichburkhard
Hi
when I opened the backend of my website, I got informed that the actual PHP versioin 7.4.33 ist obsolete .... see screenshot below ...

 

... so I decided to change my PHP version. The next available version my hoster offers is PHP 8. After the change I opened the backend again ...

 

As you can see the red Error notice disappeared ..... and also the remaining website seems to work correctly with PHP 8 ..... BUT the admin menus for CB and CB Subs suddenly disappeared ... as you can see in the first screen shot these 2 admin menus are visible with PHP 7.4.33.... and as soon I switch back to PHP 7.4.33 the 2 menus appear correctly at their place ?!?

How is it possible that these 2 menus depend on the php version (I have installed Joomla 3.10.11 and latest CB and CBSubs versions)

regards

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1 year 9 months ago #332422 by krileon
My guess is an error is happening. Enable debug mode and maximum error reporting in Joomla global configuration then retry and see if any errors output. It could be a 3rd party plugin that's loading in that isn't compatible with PHP 8. The module itself and all our products are PHP 8 ready up to 8.1.


Kyle (Krileon)
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