CBSubs PayPal Standard - PayPal Error NO_BUSINESS

I'm attempting to setup a PayPal payment gateway using the normal PayPal gateway that CBSubs provides.
I think I'm receiving an error associated with the business name that the CBSubs PayPal gateway is sending to PayPal, though I'm unclear on where, in the various configuration settings, CBSubs is getting that business name information.

I've created a simple subscription plan and I'm using the PayPal gateway with that plan.
When that subscription plan is presented, and I click on the "UPGRADE" button, I received an error on the PayPal site saying "Things don't appear to be working at the moment. Please try again later." 
The URL associated with this page is as follows.
www.paypal.com/webapps/shoppingcart/error?flowlogging_id=07728703490b6&code=NO_BUSINESS

Within my PayPal account I've got "Encrypted Website Payments" set to OFF.
In addition, I've triple-checked that I've got the correct email address, for my PayPal account, and the correct Identity Token specified in the "PayPal Account and PDT Identity token" section of the payment gateway configuration. 
These seem to be the most common fixes for the "Things don't appear to be working...." error.

It looks like the "NO_BUSINESS" at the end of the URL indicates that there is an issue with the business name being sent to PayPal.
So, where does the payment gateway get that business name?

The final odd thing about this error is that after I receive this error, if I browse back a page to my website, it looks as if CBSubs recognizes that the subscription has been added to the purchase basket. The purchase prompt then reads "Expired Not Yet Paid" along with a "Pay Now" button. If I then click on the "Pay Now" button, the transaction then goes to PayPal correctly. So, it looks as if its only on the initial "UPGRADE" purchase where there is a problem with the information communicated to PayPal.



 

So you only have 1 payment gateway configured? Sounds like it's bypassing the basket triggering a direct redirect to PayPal. Are you seeing a basket where you'd select the payment method or does it immediately try to go to PayPal? It's possible that URL has changed at PayPal and we'll need to apply a fix.

As for the NO_BUSINESS that's just PayPal redirecting you to a different page on their end.

Ok, was able to confirm the direct redirect URL was completely removed by PayPal. Am issuing a fix ASAP to change it to the new recommended URL structure.

forge.joomlapolis.com/issues/9122

krileon wrote:

So you only have 1 payment gateway configured? Sounds like it's bypassing the basket triggering a direct redirect to PayPal. Are you seeing a basket where you'd select the payment method or does it immediately try to go to PayPal? It's possible that URL has changed at PayPal and we'll need to apply a fix.

As for the NO_BUSINESS that's just PayPal redirecting you to a different page on their end.

Yes, I only have 1 payment gateway configured, which is the PayPal Standard gateway. On the initial selection of the subscription, clicking on the "UPGRADE" button takes me directly to the PayPal site, and no basket or selection of payment method is displayed.  That PayPal page...or at least the resulting page that I see, is the URL noted above (1st attached pic: AfterClickingUPGRADE.jpg). It's only after I browse "back" a page to my website, and then click the "Pay Now" button, that I see the basket and the option to select the payment method (2nd attached pic: AfterClickingPayNow.jpg).

 

 

 

Ok, the redirect URL is what is causing the issue and a fix is being reviewed for merging. Once done we'll release a new build fixing the redirect URL. The alternative to waiting for the fix is to make sure the basket always shows so it never does redirect behavior. There's a few ways to do that and they are as follows.

1. Have more than 1 payment option
2. Supply intro texts within CBSubs > Settings > Display > Baskets
3. Enable invoice address within CBSubs > Settings > Display > Invoices
4. Enable terms and conditions within CBSubs > Settings > Display > Baskets

This is now fixed in the latest CBSubs build release. The redirect URL has been updated to PayPal's latest usage. You can however still do any of the above if you prefer to have a basket.