Using AcyMailing Enterprise : 5.11.6 with CBSubs latest patch level, Joomla 3.11 latest patch
Using the CBSubs plugin for AcyMailing, I'm getting different user counts between an Acy CBSubs filter for Active subscribers, and the active subscribers listed in CBSubs.
Example: "Plan A" id = 76 filter for only active users
In AcyMailing filter -
type: CBSubs,
"In" "Actif" "Plan A" "All"
no date filters
the filter shows a total of 23 members meeting this filter
In CBSubs / Subscriptions, that same plan shows Subscriptions = 58, Active = 15
My own SQL matches the CBSubs / Subscriptions page.
# status plan_id count(`status`) max(subscription_date)
A 76 15 2022-12-19 21:47:54
C 76 3 2022-04-09 21:19:11
R 76 1 2022-04-19 08:40:26
U 76 1 2016-10-31 05:00:00
X 76 38 2022-01-24 08:16:44
So I suspect the plug-in is defective...
Thanks,
Fred