Hello
On our site we have users that have not completed their profile fields and some profiles are incomplete.
So we want to notify them 3 times that they have to complete their profile before it is deleted.
1. Mail: 1 hour after registration, if fields A, B, C are empty in their profile.
Text: Thank you for your registration. Please complete your profile...
2. Mail: 5 days after registration, if fields A, B, C are empty in their profile.
Text: 5 days have passed since registration but some required fields are still empty in your profile. Please complete your profile to avoid deactivation.
3. Mail: 9 days after registration, if fields A, B, C are empty in their profile.
Text: 9 days have passed since registration but some required fields are still empty in your profile. Your profile will be deactivated on the 10th day if you do not complete your profile.
We tested cbsubs mailer but there is no option to condition against registration date and the empty profile fields at the same time.
So i guess the available option is auto actions that can support multiple conditions.
Is it possible?
Can you please suggest how to condition against the registration date value, + 1 hour , + 5 days , + 9 days?
CBSubs Mailer can absolutely do that. Use the following settings.
Basic
Relative to this date: Member's Sign-up Registration Date Conditions
First condition: This condition
Date A, Field A or Value A: Constant Value or String (CB substitutions can be used)
Value A: [cb:if field_a="" and field_b="" and field_c=""]EMPTY[/cb:if]
Date B, Field B or Value B: Constant Value or String (CB substitutions can be used)
Value B: EMPTY
Condition 1 (> for Dates): A = B (Value A is equal to Value B )
Replace field_a, field_b, and field_c with the names of those fields. That'll let you send an email relative to registration date conditioned against 3 fields being empty. As for your 3 different time frames it'd just be 3 different mailers with their "Automatically send message starting at" and "But do not send message if it's later than" parameters adjusted accordingly. Probably something like the below
Mailer 1
Automatically send message starting at: 1 hour after
But do not send message if it's later than: 5 days after
Maximum messages per customer (0=unlimited): 1
Mailer 2
Automatically send message starting at: 5 days after
But do not send message if it's later than: 9 days after
Maximum messages per customer (0=unlimited): 1
Mailer 3
Automatically send message starting at: 9 days after
Maximum messages per customer (0=unlimited): 1
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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