Additionally within CB > Tools run the database check tools and apply any fixes recommended. This includes the "Check Community Builder User Fields Database with strict column types" database fix tool. This will attempt to try and fix any database issues. If that doesn't work try fixing your tables collations manually by using something like phpmyadmin then under the Operations tab apply the following as this sometimes is caused by collation issues.
Table options
Collation: utf8mb4_unicode_ci
Change all column collations: CHECKED
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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krileon
