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Copy and paste text not recognized by CB Activity Comment

  • boyjahq
  • boyjahq
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2 months 2 weeks ago - 2 months 2 weeks ago #338752 by boyjahq
We use the Comment Activity function to allow users to post feedback on another user's profile. It has been brought to our attention that if a user pastes text into the comment box and clicks the Post button, they get the error: "Please provide a post". However, typing any key, even the space button in the copy and pasted message will allow the comment to be posted. We have tested and verified that this is a problem, whether using mobile or computer.

 

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Last edit: 2 months 2 weeks ago by boyjahq.

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  • krileon
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2 months 2 weeks ago #338753 by krileon
What browser are you using? Hidden textarea likely isn't updating for some reason. Does it work when copy pasting to an activity post? or is this only impacting comments?


Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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  • boyjahq
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2 months 2 weeks ago #338754 by boyjahq
It is the same result if we use Safari, Firefox and Brave browsers.

Comments are the only CB Activity that we use, so I cannot say if the same thing happens to an activity post.

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  • krileon
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2 months 2 weeks ago #338755 by krileon
Was able to confirm and fix the issue. This is now fixed in latest CB Activity build release. Thank you for letting us know!


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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