CB auto actions

Hi! I hope some one can help me figure this out! This is the case:

I need to setup CB auto action to send email to user, if the change to a certain usergroup. This should only be done once.
I do not want the user to receive an email every time the user's profile is updated.

So what i am looking for is some kind of if condtion.

Hope some one can help!

You can do this with CB Auto Actions by triggering on user group change and adding a condition so it runs only once.Recommended approach:

1. Trigger
   • Set the Auto Action trigger to On User Group Change (not “On User Update”).
2. Condition (the key part)
   • Add a condition like:
     • If user IS in group X
     • AND
     • If a custom CB field (e.g.
       Code:

       cb_group_mail_sent
       ) is empty or equals 0
3. Action
   • Send the email to the user.
4. Mark it as done (important)
   • After sending the email, update the custom CB field:
     • Set
       Code:

       cb_group_mail_sent = 1

This way:

• The Auto Action only fires when the user is added to the target group.
• The condition prevents it from running again on later profile updates.
• The email is sent only once per user.

Without using a custom CB field as a flag, CB Auto Actions cannot reliably prevent repeated emails.

Hope it helps,
Sarah