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Installation Problem

13 years 8 months ago #153280 by geronimouse
Installation Problem was created by geronimouse
The first part of the installation went fine... then tried to complete..

This is the message I get:

Warning: realpath(): open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/home/sites/vip1650446/httpd/:/home/sites/vip1650446/tmp/:/srv/www/htdocs/userscripts/:/usr/share/pear/) in /home/sites/vip1650446/httpd/htdocs/administrator/components/com_comprofiler/plugin.foundation.php on line 2137 Unable to create directory '/'Unable to create path for /install_4d4da3e14cd73/index.html
Installer - Error
Uncompressing /home/sites/vip1650446/httpd/htdocs/administrator/components/com_comprofiler/pluginsfiles.tgz failed.
[ Continue ... ]


Can someone help a poor newbie with a solution?

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13 years 8 months ago #153281 by heyai
Replied by heyai on topic Re: Installation Problem
Please make sure (in Joomla System - Configuration) your temporary folder is correctly set and that folder is writable for the php user.
You can try unpacking the installer yourself and uploading it into the tmp folder. Then run the install from that folder.

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13 years 8 months ago - 13 years 8 months ago #153285 by geronimouse
Replied by geronimouse on topic Re: Installation Problem
temp folder is set to 755

tried unpacking and installing from /tmp

same problem persists,,

Not sure what to do next.

any ideas?
Last edit: 13 years 8 months ago by geronimouse.

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