[solved!]
If you have the same issue, all you have to do is to UNZIP the "com_comprofiler.zip" and upload it to "/home/sitename/public_html/tmp" folder. and then use the "Install from Directory" to install it:
"/home/sitename/public_html/tmp/com_comprofiler"
my mistake was that I tried to install the "com_comprofiler.
zip" file... :pinch:
Hope that's help to anyone...