User lists not showing members

Hi there
I am using community builder for a number of user lists and although the queries are working fine and users are being returned, they are not being listed in the table:



I have tried changing what fields are shown for each user but that makes no difference.
The websites code is all fine and the rows are being created but not filled:



What could be the problem?

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found the solution, it was a permissions error in the list.
please close.