can't upgrade to CB 1.4

I'm back again with some news.

After a reset on the web server it went right for installing the component and the modules. But I didn't succeed for all the resets with the CB tools.

Moreover We can't have any access to CbSubs and all informations about the users.

See your PM box for the superadmin account

thank's for your help

jpdehorne wrote: I'm back again with some news.

After a reset on the web server it went right for installing the component and the modules. But I didn't succeed for all the resets with the CB tools.

Moreover We can't have any access to CbSubs and all informations about the users.

See your PM box for the superadmin account

thank's for your help

Took a look.

Please check your server error logs - you should see messages there.

Could be a memory issue (even though your php settings appear ok at 64/128), but check this article for better test procedure:

magazine.joomla.org/issues/Issue-Dec-2010/item/295-Are-you-getting-your-fair-share-of-PHP-memory

ok I checked as you indicated with teh small script suggested.

here are the results

You have allocated 1M (1678080) memory in this php script
You have allocated 2M (2726656) memory in this php script
You have allocated 3M (3775232) memory in this php script
You have allocated 4M (4823808) memory in this php script
You have allocated 5M (5872384) memory in this php script
You have allocated 6M (6920960) memory in this php script
You have allocated 7M (7969536) memory in this php script
You have allocated 8M (9018112) memory in this php script
You have allocated 9M (10066688) memory in this php script
You have allocated 10M (11115272) memory in this php script
You have allocated 11M (12163848) memory in this php script
You have allocated 12M (13212424) memory in this php script
You have allocated 13M (14261000) memory in this php script
You have allocated 14M (15309576) memory in this php script
You have allocated 15M (16358152) memory in this php script
You have allocated 16M (17406728) memory in this php script
You have allocated 17M (18455304) memory in this php script
You have allocated 18M (19503880) memory in this php script
You have allocated 19M (20552456) memory in this php script
You have allocated 20M (21601032) memory in this php script
You have allocated 21M (22649608) memory in this php script
You have allocated 22M (23698184) memory in this php script
You have allocated 23M (24746760) memory in this php script
You have allocated 24M (25795336) memory in this php script
You have allocated 25M (26843912) memory in this php script
You have allocated 26M (27892488) memory in this php script
You have allocated 27M (28941064) memory in this php script
You have allocated 28M (29989640) memory in this php script
You have allocated 29M (31038216) memory in this php script
You have allocated 30M (32086792) memory in this php script
You have allocated 31M (33135368) memory in this php script
You have allocated 32M (34183944) memory in this php script
You have allocated 33M (35232520) memory in this php script
You have allocated 34M (36281096) memory in this php script
You have allocated 35M (37329672) memory in this php script
You have allocated 36M (38378248) memory in this php script
You have allocated 37M (39426824) memory in this php script
You have allocated 38M (40475400) memory in this php script
You have allocated 39M (41523976) memory in this php script
You have allocated 40M (42572552) memory in this php script
You have allocated 41M (43621128) memory in this php script
You have allocated 42M (44669704) memory in this php script
You have allocated 43M (45718280) memory in this php script
You have allocated 44M (46766856) memory in this php script
You have allocated 45M (47815432) memory in this php script
You have allocated 46M (48864008) memory in this php script
You have allocated 47M (49912584) memory in this php script
You have allocated 48M (50961160) memory in this php script
You have allocated 49M (52009736) memory in this php script
You have allocated 50M (53058312) memory in this php script
You have allocated 51M (54106888) memory in this php script
You have allocated 52M (55155464) memory in this php script
You have allocated 53M (56204040) memory in this php script
You have allocated 54M (57252616) memory in this php script
You have allocated 55M (58301192) memory in this php script
You have allocated 56M (59349768) memory in this php script
You have allocated 57M (60398344) memory in this php script
You have allocated 58M (61446920) memory in this php script
You have allocated 59M (62495496) memory in this php script
You have allocated 60M (63544072) memory in this php script
You have allocated 61M (64592648) memory in this php script
You have allocated 62M (65641224) memory in this php script
You have allocated 63M (66689800) memory in this php script
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 67108865 bytes) in /var/www/sites/jp.dehorme/bio-log.fr/subdomains/www/html/phpmemtest.php on line 15

about the erros l-

still the nightmare

The web hoster has check everything no break anywhere for him

we checked the sizes for upload: that's ok

Now if I can have informations inside the componant (description aboute version number, description with the tab management liste management and so on which indicate that the upgrade finally was done) I can't synchronise the users data base with the CB tools

I can't get any informations from Cb subs (no more than a white screen..)

May be...

I cant' access to Cbsubs. do I have to install it once again or not? Is it in relationship with the troubles I found with Community buidier upgrade?

You can but it i dont think this is related at all.