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User Informtion didn't save in my CB admin panel

  • cshopon
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13 years 4 months ago #168016 by cshopon
I use your free CB component. When I edit the user information in my admin panel and want to save then it does not save and didn't give any message, page stay same and url show ....#save.

Kindly give solution.

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  • champ
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13 years 3 months ago #168252 by champ
I have the same problem.
Help please
thank you

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  • nant
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13 years 3 months ago #168257 by nant
Help Us Help You article (in FAQ).

What versions please of CB and of Joomla???>

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  • champ
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13 years 3 months ago - 13 years 3 months ago #169738 by champ
This is my situation:
1.Read the FAQ. > no solutions found
2.Search forum for the solution. > no solutions found
3.Have documentation? Read it. > no solutions found

None of the above resolve your issue? (the following are general fixes)
1.Is CB login module published and joomlas unpublished? > yes
2.Is CB registration independent of joomlas? > yes
3.Is your webhost using the latest PHP5? > yes, using 5.2.9
4.Is CB and Joomla up to date? > now updated to 1.6.5 (error present also with 1.6.4)
5.Is your CB default template enabled in plugin management? > yes
6.Does using default joomla template resolve your issue? > not tested
7.Have you disabled CB plugins 1 by 1 until resolved work? > not tested
8.Have you disabled Joomla modules 1 by 1 until resolved work? > not tested
9.Have you disabled Joomla plugins 1 by 1 until resolved work? > not tested
10.Have you ran all CB tools? (should be all green) > yes
11.Does a fresh Joomla and CB install work? (in subfolder without replacing current site) > not tested
12.Is your webhost PHP memory limit set high enough? (memory_limit) > I don't know how to make this
13.Is your webhost PHP timeout limit set high enough? (max_execution_time) > I don't know how to make this
14.Have you checked permissions from joomla backend? (should be all green) > I don't know how to make this
15.Have you unziped and repacked com_comprofiler.zip before installing? > no
16.Have you disabled and purged Joomla cache? > yes
17.Have you disabled and purged Browser cache? > yes
18.Have you disabled and purged host cache? > yes
19.Have you disabled sef? > I can't make it

None of that help? Create a new post with this information:
1.Exact PHP version. > 5.2.9
2.Exact CB version. > 1.4
3.Exact Joomla version. > 1.6.5 ITALIAN
4.Detailed description of problem. (screenshots? link?) > as above detailed
5.Any error messages reported with Joomla debug mode on and error reporting set to maximum? > not tested
6.Any error messages reported with your hosts error log? > I don't know how to make this
7.Any ACL modification components? (JACL, etc..) > no
8.Any SEF components? > no
9.Move or encrypt configuration.php? > no
10.Upgrade from CB version ?? or fresh install? > always upgraded when a new joomla 1.6.x is published
11.Migrated from Joomla version ?? or fresh install? migrated from 1.5 to 1.6
12.What browser is issue present in? IE8, IE9, FF5
Last edit: 13 years 3 months ago by champ.

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  • champ
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13 years 2 months ago - 13 years 2 months ago #172494 by champ
Last edit: 13 years 2 months ago by champ.

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