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[SOLVED] Issue with registration form submission

  • takestock
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12 years 3 days ago - 12 years 1 day ago #212928 by takestock
Hi
I have a problem with community builder install, I am unable to register new users,
The form keeps giving an error that the verification code is incorrect, even if captcha is not published.
It then jumps to the joomla default user login form. which has re-captcha on it and will allow registration.
If I have CB Captcha published it will not verify. It also does not work on the password reminder.

Help Please
Regards
Alan
Last edit: 12 years 1 day ago by nant.

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12 years 3 days ago #212929 by nant

takestock wrote: Hi
I have a problem with community builder install, I am unable to register new users,
The form keeps giving an error that the verification code is incorrect, even if captcha is not published.
It then jumps to the joomla default user login form. which has re-captcha on it and will allow registration.
If I have CB Captcha published it will not verify. It also does not work on the password reminder.

Help Please
Regards
Alan


Give versions of everything please.

Give screenshot of Captcha settings.

Give screenshot of your CB registration form.

Verify that you followed installation directions and configuration directions for CB from the installation pdf included.

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  • takestock
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12 years 3 days ago #212943 by takestock
Replied by takestock on topic Re: Issue with registration form submission
Joomla version is 2.5.7
Community builder 1.8.1

As far as I am aware I followed the installation and configuration instructions.
What other info versions do you need.
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12 years 3 days ago - 12 years 3 days ago #212947 by takestock
Replied by takestock on topic Re: Issue with registration form submission

Hi I am realy sorry, but it seems like I did miss one step in the setup.
That was to set allow user regisration in Joomlo core to no.

I have now done this but still have an issue with the CB Captcha

When registration form is filled in I ether get a message box on screen "invalad security code"
Or if I go back and fill in the second time it proceeds to the old joomla login form with a message on top. "K2 an login are unpublished"
"The words you typed did not match the ones displayed. Please try again."

www.disability.ie/index.php/disability-ie-information-portal/new-to-disability-ie/user-options/site-registration

Additionaly
If I use the request password reminder form, I get a blank screen with SQL error in top left corner.
The reminder email is sent.
The captcha is working on this as if I fill it in incorrectly I get an invalad code error.
www.disability.ie/index.php/disability-ie-information-portal/new-to-disability-ie/user-options/site-registration/lostpassword

Regards
Alan
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Last edit: 12 years 3 days ago by takestock.

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12 years 3 days ago #212974 by nant
It works just fine for me.

Tested on your site - have wrong code twice - back to CB registration form always.

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12 years 3 days ago #212981 by takestock
Replied by takestock on topic Re: Issue with registration form submission
Hi Thanks for the reply,
The issue is not that it does not return to the registration for when filled out incorrectly,

The issue is that it does not work even if filled out correctly
disability.ie/index.php/disability-ie-information-portal/new-to-disability-ie/user-options/site-registration
IT ALWAYS SAYS INVALAD CODE.

if you fill out the form the second time it seems to go back to the old joomla registration which is disabled.
Image attached
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