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Cannot clear user database error

10 years 4 months ago #245531 by jan.swanwick
Cannot clear user database error was created by jan.swanwick
When I run the user database check tools I get this error

Warning: 1 entries in the core_acl_aro table without corresponding users table rows.

Following entries of user_usergroup_map table are missing in users table: user id=846 (aro_id=). This core_acl_aro entry with aro_id 0 should be removed, as it's not allowed.

This one can be fixed by first backing up database then by clicking here.

The automated fix does not work. There is no user with ID 846 shown if I display all users.

Can anyone help me with a manual fix?

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10 years 4 months ago #245550 by nant
Replied by nant on topic Cannot clear user database error

jan.swanwick wrote: Following entries of user_usergroup_map table are missing in users table: user id=846 (aro_id=). This core_acl_aro entry with aro_id 0 should be removed, as it's not allowed.


Do a user sync first and then run the tools again.

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10 years 4 months ago #245553 by jan.swanwick
Replied by jan.swanwick on topic Cannot clear user database error
Hi

I should have said that has been done first. All the tools run OK, except the user database check.

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