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Cannot display Vietnamese character when comment at Manage Connections

  • dinh1
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9 years 3 months ago #267164 by dinh1
Hi Supporters,

I installed CB and everything works smoothly except that I cannot give comments in Vietnamese when manage connections. After typing, I clicked "save" then the characters changed. It seems that the system does not support unicode fonts. Please tell me if this problems can be solved? Can you help me to solve?

My website is crafst.com

I am going to subscribe for a paid membership but am still hesitating because of that problem.

Thank you and regards,

Arthur
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  • nant
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9 years 3 months ago #267169 by nant

dinh1 wrote: Hi Supporters,

I installed CB and everything works smoothly except that I cannot give comments in Vietnamese when manage connections. After typing, I clicked "save" then the characters changed. It seems that the system does not support unicode fonts. Please tell me if this problems can be solved? Can you help me to solve?

My website is crafst.com

I am going to subscribe for a paid membership but am still hesitating because of that problem.

Thank you and regards,

Arthur


Works ok on my Greek test site. Your database is most likely misconfigured.

[mod note: this is not a presales question - movong to community support area]

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  • dinh1
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9 years 3 months ago #267174 by dinh1
Hi Nick,

Can you tell me how to configure the database?

Thank you and regards,

Arthur Dinh

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  • dinh1
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9 years 3 months ago - 9 years 3 months ago #267178 by dinh1
Hi Nick,

If possible, please go to my site administrator and help me to check.

ΧΧΧ
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ΧΧΧ

Thank you and regards,

Arthur Dinh
Last edit: 9 years 3 months ago by nant. Reason: removed credentials!

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  • dinh1
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9 years 3 months ago #267180 by dinh1
Hi Nick,

To make it clear, please note that I translated the language file into Vietnamese and it works well. All Vietnamese characters can be displayed correctly when I change language to Vietnamese. The problem only happens when I give comments at tab: "Manage Connections"

Thank you and looking forwards to your help.

Arthur Dinh

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  • dinh1
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9 years 3 months ago #267212 by dinh1
Hi Nick,

I found the mistake in the database.

For anybody who is coping with the same problem. I changed collation in structure of the table which contains "description" and "type" of connection to UTF8_general_ci and it works.

Thank you Nick for your suggestion.

Arthur Dinh
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