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Save button doesn't respond! Backend with Joomla

  • lottino
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8 years 8 months ago #277869 by lottino
I'm using Community Builder 2.0.12 with Joomla 3.3.6


I've tried to update to Joomla 3.4.8 and I went back to the 3.3.6 version as I had some CB plugin issues...


Basically everything works fine now with CB frontend, updating profiles and plugin works fine...


The problem is in the administrator (backend) > C.B. > User management > (open) User Profile doesn’t allow me to save the settings as the Save button doesn't work, it doesn't respond at all! What works is just the Cancel button, Save & Close doesn't work either.


I think there is a .js interfering somewhere (with Joomla 3.4.8) that didn't overwrite in the process of downgrade to the old version 3.3.6.


I did evrything in remote, do you have some idea how I could fix the problem?


Thanks

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  • lottino
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8 years 8 months ago #277975 by lottino
Hello, I really don't know what the problem is now...

I tried to restore the old Joomla 3.3.6 but the Save button still doesn't work in CB userprofile backend admin settings...

I also tried to update Comunity Builder to 2.0.13 but that also doesn't change anything.


Help please

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  • lottino
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8 years 8 months ago - 8 years 8 months ago #278053 by lottino
Joomla 3.3.6

I'm starting to think that the problem is in the database?! CB profile save button works fine with version 2.0.13 in localhost.

Basically I cannot figure it out as everything works fine in localhost but not in remote... one is the exact copy of the other am I missing out something?
Last edit: 8 years 8 months ago by lottino.

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  • nant
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8 years 8 months ago #278081 by nant

lottino wrote: Joomla 3.3.6

I'm starting to think that the problem is in the database?! CB profile save button works fine with version 2.0.13 in localhost.

Basically I cannot figure it out as everything works fine in localhost but not in remote... one is the exact copy of the other am I missing out something?


Something you have installed is breaking javascript for you.

Typically this could be some third-party CB Plugin or Joomla system plugin.

Not much more I can offer to help on this.

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  • lottino
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8 years 8 months ago #278098 by lottino
Thank you for your reply, I have checked all components, system plugins, site plugins, module and all else in Extensions Management > Explores; everything matches.

Also CB plugins match, is there something else could interfere with javascript? or a way to find what's breaking the Save button?

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  • nant
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8 years 8 months ago #278105 by nant

lottino wrote: Thank you for your reply, I have checked all components, system plugins, site plugins, module and all else in Extensions Management > Explores; everything matches.

Also CB plugins match, is there something else could interfere with javascript? or a way to find what's breaking the Save button?


No idea what you mean by "everything matches".

As I said something is breaking javascript for everyone.

You can unpublish one by one all your third-party CB plugins and see if one is causing the issue (process of elimination).

Same thing with Joomla system plugins.

Make backup first.

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