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email not sent to moderator

  • mjt78
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1 year 1 month ago #335934 by mjt78
email not sent to moderator was created by mjt78
hi,
Is there a way to notice by mail to moderator when there is an image to approve?
In cinfiguration moderation i have set:YES to: Envoyer un courriel aux modérateurs
and i do not receive any mail.
thank you
 

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  • krileon
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1 year 1 month ago #335935 by krileon
Replied by krileon on topic email not sent to moderator
Ensure moderator emails are enabled in CB > Configuration > Moderation. Ensure they have a usergroup that's selected within your Moderator View Access Level on that same tab. Next edit their user in CB > User Management and toggle on for them to receive moderator emails. They should then receive all emails for moderators.


Kyle (Krileon)
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  • mjt78
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1 year 1 month ago #335936 by mjt78
Replied by mjt78 on topic email not sent to moderator
thank you very much, I have forgotten to "toggle on for them to receive moderator emails"
The following user(s) said Thank You: krileon

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