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admin email is not sent

9 months 2 weeks ago #337506 by web-arte-design.com
admin email is not sent was created by web-arte-design.com
I use Joomla 5
PHP Version 8.2.16
CB:2.9.1+build.2024.02.29.17.53.33.6a9e2b092

the registration option is working 100%, users can register and receive the confirmation email and the email after confirmation. The problem is that as an administrator I am not receiving any email informing me that a new user is registering on the platform. How to solve?

the contact form works 100% and receives emails. I just don't receive emails about new registrations. Can you help?

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  • krileon
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9 months 1 week ago #337509 by krileon
Replied by krileon on topic admin email is not sent
Do you mean the moderator approval email or just general new user registration email? Within CB > Configuration > Moderation ensure "Moderator Approve Users" and "Send Moderators Email" are both set to "Yes". Next edit your user in CB > User Management and ensure "Receive Moderator Emails" is set to "Yes". That should be all you need to do and should be receiving moderator emails fine.


Kyle (Krileon)
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