[SOLVED] Offline Partial Payment processing

What if a site visitor selects to purchase 2 or more plans, then decides they only want one (or less than they originally selected).

They have the printout, and indicate on it which they are paying for, and which they no longer want, and send it with a check for an amount to cover those plans they still want, but less than the total for the invoice.

Is there a process for handling receipt of payments offline that allows for indicating which plans to approve? Or, is it an all or nothing situation?

If this should occur, how can one handle it. Can a CBSubs admin cancel their current invoice and create a new one with just what they have paid for?

Thanks,
WebMuse

Post edited by: krileon, at: 2010/06/09 16:04

Is there a process for handling receipt of payments offline that allows for indicating which plans to approve? Or, is it an all or nothing situation?

All or nothing, that's why the user is asked to confirm. There is no "return rack" as you'd find in many department stores with CBSubs. CBSubs is also not a merchandising platform, thus there is no "cart" to remove quantities, etc...

If this should occur, how can one handle it. Can a CBSubs admin cancel their current invoice and create a new one with just what they have paid for?

Delete the basket then edit the user via User Management and subscribe them to the plan they provided payment for.

thanks for the alternative method. that will meet the needs.
Webmuse