Refund needed !!

fireworks
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13 years 8 months ago #152194 by fireworks

Refund needed !! was created by fireworks

I have looked through your support options and need to upgrade before I submit a support ticket .. your forum does not have the appropriate section for refund requests. . there is no contact information on your website / information regarding the refunds process. Please see to this immediately as I did not need most if not all of the features of CBSubs and it will be a big injustice if I cannot get my money back. (I have been ready to return it one day after purchase!)

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krileon
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13 years 8 months ago #152252 by krileon

Replied by krileon on topic Re: Refund needed !!

Please contact Beat directly from his profile (following URL) with your original invoice information from the purchasing account.

www.joomlapolis.com/my-profile/userprofile/beat

We're still transitioning to the new site so some information has not yet been prepared. Sorry for the inconvenience.

Kyle (Krileon)
Community Builder Team Member
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CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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beat
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13 years 8 months ago #152558 by beat

Replied by beat on topic Re: Refund needed !!

Hi fireworks,

As I have not received any Private Message from you yet (we need a private message for refund request with payment information to authenticate you as license owner and purchaser), I've emailed you instructions for refund (basically same as Kyle provided above, just needing the info to be able to refund, e.g. paypal email used to pay if paid by paypal).

Beat - Community Builder Team Member

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