cpaschen wrote: Can you just tell me if there is any difference in the 'type' of support help provided between professional and developer?
Main difference is the number of add-ons available.
Developer level basically gives you access to everything Joomlapolis offers (including CBSubs and templates).
Difference is that Developer level is for developers that support multiple customer sites.
Professional is for people working on their own sites.
The response times are the same - the scope is different.
So for people that have customers they would need developer level in order to be able to post support requests for issues they are having on their customer websites.
I didn't mean specific code/query help, but things specific to CB ... like 'how do I include the value of Field1 in a query within Field2' type things.
Absolutely, we'll certainly help with this. Coding also isn't completely out of the question either, but we really don't want anyone to depend on it or expect it (very simple examples we often provide).
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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