Loyalty reward code

I was sent a loyalty rewards code from you by email yesterday i entered it to see what the disount would be. When i tried to use it today to make the purchase it would not give me the disount, so a cancelled the purchase.

Hi aacmn1,
I just tested it for your renewal, and it works fine. Just select if you want to reactivate your 3 months pro subscription, or upgrade to 6 or 12 months pro. Then you then need to enter the coupon code exactly as you got it below the basket and click the "Redeem coupon" button next to it, and it gets applied to your basket.
You can private message me if you still have issues, or just reply to this thread if it now worked for you.

I received also Loyalty reward code. However, How do I know what the reward is? It is mentioned in the email. 

You can apply it at checkout without committing to anything to see your loyalty discount.