Users without any membership plans

ramtinworld
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13 years 6 months ago - 13 years 6 months ago #161469 by ramtinworld

Users without any membership plans was created by ramtinworld

Hi,

I have issues with some of the members being entered in the system without any plans.

When I go to User Management, I can see few members there without any plans listed under subscriptions column for them.

This is exactly like we have entered these people manually, however thats not the case and they have all signed up from the front-end.

Can you please let me know if I am missing something.

I appreciate your help.

Cheers,
Ramtin

Last edit: 13 years 6 months ago by ramtinworld.

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krileon
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13 years 6 months ago #161509 by krileon

Replied by krileon on topic Re: Users without any membership plans

Please provide Joomla, CB, and CBSubs version numbers. This can only happen if you allow users to register without a subscription (see CBSubs > Settings > Global) or if a user started a payment then cancelled (in this case their account will be Blocked, or should be for that matter).

Kyle (Krileon)
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