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Users without any membership plans

13 years 8 months ago - 13 years 8 months ago #161469 by ramtinworld
Users without any membership plans was created by ramtinworld
Hi,

I have issues with some of the members being entered in the system without any plans.

When I go to User Management, I can see few members there without any plans listed under subscriptions column for them.

This is exactly like we have entered these people manually, however thats not the case and they have all signed up from the front-end.

Can you please let me know if I am missing something.

I appreciate your help.

Cheers,
Ramtin
Last edit: 13 years 8 months ago by ramtinworld.

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  • krileon
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13 years 8 months ago #161509 by krileon
Replied by krileon on topic Re: Users without any membership plans
Please provide Joomla, CB, and CBSubs version numbers. This can only happen if you allow users to register without a subscription (see CBSubs > Settings > Global) or if a user started a payment then cancelled (in this case their account will be Blocked, or should be for that matter).


Kyle (Krileon)
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