Subscription Plan Not Automatically Recurring

paulhancock
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13 years 5 months ago #171213 by paulhancock

Subscription Plan Not Automatically Recurring was created by paulhancock

I have a plan that I believe to be set to automatically recur however it does not seem to be doing so. I am using Authorize.net and the ARB functionality is enabled. I've attached a screen shot of the CBSubs Plan for your reference. Is there a setting that I am missing? Thanks for your help.

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File Name: AutoRecurr...Plan.pdf
File Size:76 KB

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krileon
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13 years 5 months ago #171407 by krileon

Replied by krileon on topic Re: Subscription Plan Not Automatically Recurring

Are you seeing this with all users subscribed? As in none of them are auto renewing? Please review history log and notifications for any information pertaining to the subscription. It's possible the notification failed. Please ensure you're using CBSubs 1.2.2.

Kyle (Krileon)
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