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[#2796] Problem with 2 subscription plans

  • damagro
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13 years 3 weeks ago - 13 years 3 weeks ago #177747 by damagro
There is a small problem with two published plans on our website. We have:

- Free account assigned to registered users.
- Blogger account assigned to author users.

The free account is default. If they upgrade to blogger, the author user level will be added to their account. So, registered and author account will be assigned.

I would like to do the following:

If they register to the website (they get a free account and will be assigned to registered users) - they can upgrade to blogger account (they get author permissions - but I would like to delete the registered user group)

Is this possbile?
Last edit: 13 years 3 weeks ago by krileon.

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  • krileon
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13 years 3 weeks ago #177820 by krileon
Replied by krileon on topic Re: Problem with 2 subscription plans
What do you mean by delete the registered usergroup? CBSubs doesn't append new usergroups that I am aware of and completely overrides them. Meaning they'll go from Registered to Author, but not be both.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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  • damagro
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13 years 3 weeks ago #177824 by damagro
Replied by damagro on topic Re: Problem with 2 subscription plans
There are two published plans: prntscr.com/38516
When someone upgrade from a free account to a blogger account, his 'registered level' stays, see: prntscr.com/3852s

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  • krileon
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13 years 3 weeks ago #177833 by krileon
Replied by krileon on topic Re: Problem with 2 subscription plans
Aaah! I see, this appears to be a bug or maybe a feature. In J1.6/J1.7 it's adding the new usergroup instead of replacing it unfortunately. I have created a bug ticket however for further review and apologize for the inconvenience. I don't however have a workaround at this time unfortunately. Perhaps try setting your second plan to not change their usergroup to Registered?

#2796


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • damagro
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13 years 1 week ago #179266 by damagro
Replied by damagro on topic Re: Problem with 2 subscription plans
Hi, is this issue has been fixed in next release of CBSubs?

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  • krileon
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13 years 1 week ago - 13 years 1 week ago #179337 by krileon
Replied by krileon on topic Re: Problem with 2 subscription plans
It's scheduled for CBSubs 1.3.0.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 13 years 1 week ago by krileon.

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