First of all, welcome to our forums, as this is your first post
This is certainly not the only place to ask. Your contact form has been answered, was the right place for such questions.
However it is a pitty that you didn't ask for any support (that you were fully entitled to in these Pro forums), nor given any details on what exactly is giving you problems, so that we could have helped you finding a solution, if you wish help. Or maybe even improve something with your constructive suggestions (and there is sure always room for improvement, but without any feedback it's frustrating for you and for us).