Please Log in or Create an account to join the conversation.
Please Log in or Create an account to join the conversation.
Please Log in or Create an account to join the conversation.
Please Log in or Create an account to join the conversation.
johnlanglois wrote:
I have used the components from Axxis for several years.
They are superior to anything else I have found. Because they are so versatile, you sometimes need a tweak on either the installation or the other components that are part of your system and they are happy to help with that.
When you purchased the product you should have received a license key that will get you help from the support system at axxis.gr/index.php?option=com_customersupport
They also have customer forums at axxis.gr/forum/
I recently built a social site using Community Builder 1.4 and about 5 Axxis modules.
Be sure that you pay attention to the installation procedure and use the cb_name as a clue to whether Joomla needs to do the installation or have CB install the plugin.
Also, you can often troubleshoot your problem by creating a menu link directly to the the module and seeing how it appears.
Download the PDF files that come with the product for examples on how to make it work.
The times that I have needed their support, they have always been willing to log onto the server and check things out. Most times, the problems occurred when the ISP shared host had turn features off or restricted them.
Be sure to upgrade to SuperActivity 2. It does a lot more than the previous version.
For no more than these guys charge, it is really worth the difference.
It also has an update page that takes you directly to the latest updates, which often come weekly, and to a support ticket system.
Please Log in or Create an account to join the conversation.